Freestyle, Long Live Analog!

by Dan Wagner

Freestyle Photo storefront, Los Angeles, CA

Back in 1946, Irving Resch and Sam Fatman, founders of Freestyle Sales Company, now Freestyle Photographic Supplies had no idea that their company would one day become the premier caretaker and champion of analog photography. Nor could they have imagined how adroitly their company would navigate the difficulties of adhering to their core business during the dawn of digital photography. Curious about this remarkable company, I requested an interview with Freestyle’s Patrick DelliBovi, Sr. VP Sales and Marketing. Photographers will be fascinated by what he had to say.

Freestyle Photo store interior showing photography products

DW: Patrick, I think it’s quite remarkable for any company, and especially a photography supply business founded in 1946, that’s approaching its 75th anniversary to survive and prosper in such a competitive and constantly evolving industry. What factors have contributed to Freestyle Photographic Supplies’ success? 

PD: I would say number one was entrenching ourselves into the school supply business back in the mid-70’s, when we developed our privately labeled Arista brand. One of the focuses of the company back then was being able to supply schools with quality products for less money. The Arista brand helped open the door to the school marketplace. Our relationships with schools have carried forth to the present day.

The other big contributing factor occurred during the early 2000s. At that time, the rest of the photographic world was jumping on the digital bandwagon. I came on board the company in 2001, and we had endless discussions regarding which direction we should be taking. Should we go down the digital path? And, I have to tell you – the room was divided. Ultimately, the analog guys won. We said, “Analog has gotten us to this point, and we’re going to continue with analog.” We went out and sourced analog manufacturers throughout the world, and basically put our arms around them. Even though the rest of the industry seemed to be saying analog was going to die, and that film was dead and that we’d be out of business in five years – we didn’t believe it!

We invested a lot. Especially with those manufacturers who said, “you know our volumes have gone down.” We would buy a year’s worth of products from them just to keep their factories up and running.

We felt that this was a temporary blip – people get excited about something new. And digital was still fairly new. People were thinking that digital was going to revolutionize photography. Which in some ways it has. But film is still very special – it’s got a 150-year history. So it’s not going away. Sure, it’s become a niche now, but people are still excited by it. I think that was the pivotal point for us continuing to do what we do, and being able to survive the tumultuous waters in our industry.

DW: How was Freestyle able to buy a year’s supply of a manufacture’s film line? It must have been difficult to come up with that much capital, and being able to allocate to that one area without knowing what the return would be, or how long it would take to break even and make a profit. That must’ve been scary.

PD: It was. I don’t want to say that we were biting our nails, but I think we believed that what we were doing was the right thing. And that outlaying capital was the right move. And that eventually it would pay off. Obviously it’s soon going to be our 75th anniversary, and we’re still here! It’s funny, we’re probably selling more lines of film today than we did thirty years ago – and that’s exciting.

DW: Reading the year 1946 in the About Us section on your website makes me think of old movies. Please tell me about the company founders, and how Freestyle got its start.

PD: The founders were Irving Resch and Sam Fatman. They were two brothers-in-law who saw an opportunity after World War II. Sam was a salesman selling family photos, and Irving was a veteran from the military working in the costume jewelry industry. There was a surplus of aerial film, which the government put out to bid. They decided to hook up to bid on the surplus film, as the government was giving preference to bids from vets. They won their first bid of surplus film, and that’s how the company got started. They continued winning bids for all the war surplus films until it was all gone, and then went on to other films that were outdated and could be purchased at a very advantageous price. It’s a great story.

Freestyle Photo school photo supplies catalog cover, Winter 2004, 58 year anniversary

Sam Fatman’s daughter, and Irving Resch’s son, currently own the company. They’re 50-50 partners. The nice thing is that they’re very supportive of what we do, and how we run the business. They’re very proud of their Freestyle legacy.

DW: Based upon what I’ve read on numerous photo forum websites, it’s clear photographers appreciate having a photographic supply company dedicated to being the de facto caretaker of film photography.

PD: Yes, we monitor and appreciate the photographer forums. We’re partners with Photrio.com – we love to read the feedback that we get. Our customers have kept us alive, and we value them very much. Their feedback is very important to us. We listen!

DW: So when you help a manufacture continue a product line, is it hard to compete with megastores such as B&H?

PD: Sure, but we really don’t compete in that realm of the market. That’s because we made the decision years ago to sort of get out of the equipment business. We decided to focus on being a consumable business. Now we do sell large format Canon and Epson printers, monitors, and things of that nature. And we’ve done a good job at becoming an educational resource for printing. But that was a natural extension of the consumable areas of printing. We’re all about capture on film and then printing. We don’t sell digital cameras. So, we don’t have to compete with any of the big guys out there.

Freestyle Photo 35mm film boxes

On the analog side, one of the things we did in 2002 was start a distribution division. The analog side of the photo industry is much smaller than the digital side. Although, if you look back at the industry as a whole about thirty-five-years ago, there were probably 30,000 photo dealers in the country and most of them did film processing. Today, there are probably 500.

Attrition hit, technology hit, and a lot of places went down. I’m happy to see some new places opening up. I love seeing new labs and film camera stores opening up. That’s wonderful and shows the resiliency of the analog business!

Through our distribution division we were able to secure the distributorship for Holga cameras. This was our first major line and the approach grew with other brands, and lines such as Foma and Rollei– and today we have 25 different brands, many of them exclusive in the United States.

By the way, we sell wholesale to the megastores. We do not view them as competition but as customers. The more product that we can have available in other stores, the better off it is for the analog customer. The ability to purchase a Holga camera, or Revolog film in other stores throughout the country benefits the photo industry overall. From our standpoint, that’s what it’s all about.

DW: Has Freestyle always been located at 5124 W. Sunset Blvd. Los Angeles CA, 90027? What is the store’s Hollywood / Los Feliz neighborhood like?

PD: Actually, Freestyle started in New York. It was around 1949 that we relocated to California. Around 1972 the store moved from nearby Western Avenue to where we are now. We currently have two locations. There’s a 30,000-square-foot distribution center in Santa Fe Springs, California. It’s a fully automated facility with a 24,000-cubic-foot cold storage room with 50 pallet positions for storing film and paper. We ship all over the world from this facility.

Our offices and retail store are in Hollywood on Sunset Boulevard.

The Hollywood / Los Feliz neighborhood is quite diverse, which is great. Our retail store is a small part of our overall business. Being located in Los Angeles is very helpful. We love our clientele. We get a lot of people coming in from Silver Lake, Echo Park, Atwater Village – millennials, hipsters, boomers, commercial photographers, and nearby movie studios.

DW: What is it like to work at Freestyle? Please describe the company culture, facilities, customers, and such. How many people work at Freestyle?

PD: Currently we have a staff of 32. We’ve become quite automated when it comes to distribution. The retail store operates with five salespeople. Of course, COVID-19 has put a bit of a damper on that. We’ve had to reduce our hours and make some adjustments.

Personally I think it’s wonderful to work at Freestyle, and believe our team members feel the same. We pride ourselves on keeping a fun work culture. We’re definitely analog based, although we also have people who like digital as well. So whenever we get a new product, we like to introduce it by bringing the team together. Lots of times employees go out and experiment with new films and such. We value each other’s feedback.

We’re a tight-knit bunch! I’ve been with Freestyle for almost 20 years. The average employee has been here around 10 to15 years or so, which I believe is a testament to how well the company is run.

Best of all, when you call us with questions, you get to speak to someone who’s familiar with the product.

DW: As a film aficionado, your selection of black-and-white and color film and related supplies makes my pulse quicken. What are some of your best selling films and other supplies?

PD: Arista, because of the school market. Experimental films are popular, too. But then you get into the basics such as Kodak Portra 400 – people just love Kodak Portra. Some of the newer films like CineStill have done really well. Obviously Ilford is always up there. On the black-and-white side, Foma and Rollei are very good sellers for us as well.

Freestyle Photo 35mm film rolls and boxes

DW: Please tell me about your film-processing chemicals and gear. Are there any difficulties associated with shipping chemicals?

PD: We haven’t had any problems shipping film-processing chemicals. Everything we ship is well packed. If it’s a chemical, we tend to bag, too. This year, C-41 home-processing kits have skyrocketed. We’ve sold a two-year supply in nine months, due to the pandemic, and people being stuck at home. The supply is having a hard time keeping up with the demand. Nobody saw this coming.

DW: From Understanding Toners to Alternative Processes, Making Holga Panoramas, and more, Freestyle’s Photo Know-How website section provides a ton of useful information. The easy-to-use Freestyle Film Development Chart featuring a huge selection of films and developers is a real godsend. Kudos! How have customers responded to this section?

PD: Awesome! I’m glad you brought that up. One of the key factors that we base our success on is photo education. I just think it’s so important for people to understand things. YouTube has done a great job of demonstrating things for a lot of people. We’ve put our articles up, and continued to do so even before there was a YouTube.

Our library of knowledge and information has been very helpful. In terms of our educational partnerships, one of the things that we want to do is help provide educators with answers. The easy access helps them say things like, “Wow we could teach this, or we could add this to our curriculum.“ And then obviously for the general photographer, we want people to try new things. Photography, when it comes to some of the alternative processes, can be somewhat intimidating. Unless of course there’s something out there that says, this is how you do it, and here’s what you need to do it. We’re always here to help people succeed.

Who would have thought that last year when we introduced the Lab-Box by Ars-Imago, that people would realize that here’s a way to develop film, and you don’t even have to be in the dark. You can process film on your kitchen table!

One thing I sure miss, although I never thought I’d say this, is traveling to attend the trade shows. The last ones we did were Photoplus in New York at the Javits Center, and the Society for Photographic Education in Houston. We demonstrated the Lab-Box at our booth, and I was astonished by the crowds of people around us who were mesmerized by the simple act of developing a roll of film. Even more astonishing was the diverse age range of the crowds. The experience was eye-opening.

By the way, to support the Lab-Box and our ongoing educational initiatives we recently created an Interactive Educational Photo Catalog. The catalog contains numerous helpful ideas for online teaching during the current pandemic. You have to check it out. Viewers can flip through the images to learn more about different photographic processes.

Freestyle Photo wall of photographic chemicals

DW: It sounds like teachers could almost construct a syllabus from this catalog.

PD: Exactly! It’s all on our homepage.

DW: I got a huge kick out of the photo of Man Ray in his 1948 Hollywood, California darkroom on Freestyle’s Instagram. I appreciate the mix of photographer profiles, history, and useful product info posted on your social media. You even have a photo with 80th birthday wishes for my photographer friend, Louis Mendes. How has social media helped expand your business?

PD: In this day and age, social media has been very important. Up until four years ago, our big thing was printed catalogs. We would publish three to five times per year. That was our way of communicating with our customers. As times changed, our primary method of communication morphed to emails, social media, and our website. It’s important to do it all.

Our social media team does a fantastic job. “Who doesn’t love retro photography,” is what I always like to say. Trips down memory lane, flashbacks – the stuff that is posted is wonderful.

DW: Please tell me a bit about Freestyle’s partnerships with Photrio, the Los Angeles Center of Photography, Queimando Filme, Santa Monica College, and The School of Light.

PD: We have great relationships with a variety of organizations. Recently, we sent out an email blast to help with an LACP fundraiser. They’re located near us, and we’ve done a lot together over the years. LACP is a huge supporter of all things photographic. From advertising in their catalogs, and supporting their functions, it boils down to our belief that helping people who support photography is always a good thing to do.

The same goes with Photrio. Sean Ross has a great site. When we get something wrong, the photographers at Photrio let us know! The same thing happens when we do something right. It’s great feedback. We’ve been a supporter of theirs since they were APUG. It’s a valuable resource.

DW: The advent of digital imagery, with the associated near extinction of physical prints has helped propel the astounding success of Fuji Instax and Polaroid revival cameras and consumables. Are instant cameras and supplies a big part of your business?

PD: I think Instax film is probably the number one selling film in the world. We were in it with Polaroid’s comeback from the beginning. We went through all the trials and tribulations of the film, which is now so much better than the first go-round.   

By the way, we‘re the US distributor for a new Instax-related product called KONO!RAMA. It’s a pack of filters that you “sandwich” on top of a pack of Instax film to produce special effects. In each filter pack there are three different filters – from checkers and polka dots, to raindrops and more. It’s reminiscent of some of the laser pre-exposed experimental films. People are really getting into playing with these new designs and techniques. Now you can do it with your Instax cameras. Also, the filters are completely reusable.

Freestyle Photo Holga cameras

DW: What are some of Freestyle’s plans for the future?

PD: Well, in the immediate future we’re selling the new 35mm Holga 135BC – the BC stands for blackened (vignette) corners. There are almost no new 35mm cameras being manufactured these days. So it’s very exciting to share this new camera with our fellow photographers. The price is extremely reasonable as well. And stay tuned, because we have a lot of exciting things coming down the pike!

DW: Thank you for making time for this interview. I look forward to shooting more film, and celebrating Freestyle’s upcoming 75th anniversary.

PD: Awesome! This was a lot of fun. Long live analog!

I hope this article has inspired you. And don’t forget to check out Freestyle’s Interactive Educational Photo Catalog.

Please feel free to share your thoughts in the comment box below. Thanks for visiting The Cranky Camera!

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